The Global Service Jam is a community of Jams taking place internationally over one weekend annually, stating that participants have ‘Just 48 hours to change the World’. The non-profit event encourages thousands of people interested in services and using a design-based approach to problem solving and creativity to meet in around 100 locations worldwide.
The Jam works in a similar way to a jamming session, but it’s not music produced – it’s ideas. Jammers vary from designers to students, business to unemployed people, and customers to parents; all who have the opportunity to collaborate and bounce ideas off one another. Through ‘doing, not talking’, they are encouraged to turn ideas into functioning prototypes which could be made a reality. This is done through a process of learning and implementing new service design tools; ‘hitting the streets’ to engage the community; prototyping in a rapid lo-fi manner with the likes of cardboard and Play-Doh; and sharing experiences on Skype with other global Jams. While the Jam encourages experimentation and innovation, it’s also about meeting new people and having fun.
Linsey, along with Professor Mike Press of DJCAD, initiates and co-ordinates the Dundee Service Jam alongside an ever changing, yet dedicated team of volunteers. As with all the Global Jams, the Dundee event is known for it’s fast-paced energetic approach; exciting link ups with Twin Jams such as Beirut and Curitiba; inspirational mentorship and talks from professionals and sponsors; and global dance-off challenges. On its debut in 2013, the Dundee Service Jam was noted as one of the top ten largest jams in the world.